...more from



  • Got an idea?

  • Got a query on claim?

  • Change  your address?

  • Change your contacts?

Please forward to kooagency@yahoo.com


This page is dedicated to all our valued existing customers in order for us to further provide value-added services.


Here you can submit your ideas, enquire about claims procedures & provide us your latest contact information in order for us to update your record in our database.  As our valued customer, your submission will GUARANTEE to receive our 'PRIORITY SERVICE'.


CUSTOMER 1st is our way of saying 'Thank You & You Are Special' and looking forward to your continued support.


IF you have any idea/ideas in order for us to provide even better service to you as our valued customer, please do not hesitate to share with us.


What can you find here?

  • Life Policy SERVICE PROCEDURE - Wish to make change(s) to your Zurich life policy and do not know how, when and what to do? Or maybe how to make premium payments? Find detail listing of the procedure.
  • Life Policy CLAIMS PROCEDURE - Need to make a claim from a Zurich life policy and do not know how and what to do? Find detail listing of the procedure.

  • Got an idea? - If you have any idea to help us improve our services.
  • Enquire about a claim? - If you have any query on claims. More reading about... Reimbursing your loss
  • Change of contact? - If you have change address and/or contacts, please inform us so that we can update your record in our database and we will also update your change/s with the insurance company database.
  • Important Telephone Numbers - Zurich Insurance Malaysia Berhad contacts
  • As more ideas come in we will consistently upgrade this page for all our valued customers.

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Official Application Forms

If you wish to apply for any insurance coverage, just instruct us by e-mail and we will arrange to send you the Official Application Form

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Call our Mobile Service Line 012-6597262 for an appointment!

or if you prefer, you may e-mail us at kooagency@yahoo.com

@ kooagency web services since Aug 2000